Business Support Officer

Part A: Job Specification

Job Purpose

• Coordinate, assist and complete as focal point for the department all aspects related to workforce, logistics and related budgeting activities to ensure consistency and coordination amongst the divisions and business units.

Reporting and Relationships - I

• Reports to Department Manager.
• Direct Reports: None.

Internal

• Frequent contact with Managers and Heads within Operations, Human Resources, and other departments.

External

• None.

Reporting and Relationships - II

Job Context & Major Challenge(s) - I

• Front Line focal point between Operations, Maintenance and HR Department for all employees under the Department Manager.
• Represents Department in key activities or initiatives that require consistency and coordination amongst all business units.
• Coordinate with multiple stakeholders and plan and execute workforce activities within the planned period in compliance with QatarEnergy LNG policies and procedures.
• Interface with respective Operations Assets and Support Divisions managing numerous requests and queries within time pressured environment.

Job Context & Major Challenge(s) - II

Financial Dimension

• As defined for this job level in the Delegation of Authority and/or approved budget.

Generic Accountabilities - All Employees

Safety Health & Environment

• Ensure   all   activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.

Qatarization Program

• Contribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employees.

Firewall Compliance

• Ensure all activities undertaken comply with anti – trust and competition laws and the Company firewall policies and procedures.

Key Job Accountabilities - I

• Coordinate and maintain all department and division workforce movement requirements ensuring alignment with HR business processes and approved workforce budgets.
• Liaise with Cost Controllers to ensure workforce budget, number of positions budgeted for each division and coordinate any periodical changes or anomalies to ensure accuracy.
• Review vacancies in department in line with the approved organization and coordinate with the Hiring Manager and recruitment section to develop recruitment sourcing plans to fill open vacancies.
• Prepare and initiate recruitment and/or personnel movement processes.
• Assist with periodic review and revalidation of technical competencies and prepare reports for management detailing individual training plans and progress against approved plans.

Key Job Accountabilities - II

• Facilitate the succession planning process for the department and provide reports covering aspects like employee retention and demographics.
• Provide department orientation briefings for new employees and act as focal point for employee queries and escalate issues where appropriate.
• Provide necessary support as part of National Development Program (NDP) and ensure established positions are identified in the Assets organization for Nationals on Individual Development Program (IDP) and Technical Preparation Program (TPP).
• Coordinate a number of logistical activities across multiple assets and business units including housing, office moves, transportation, IT requirements and Supply demands.
• Assist Group/Department to achieve consistency in application and implementation of key management directives, requests, or initiatives.

Key Job Accountabilities - III

Part B: Person Specification - Minimum Requirement

Qualifications

• Bachelor’s degree in Business Administration.

Knowledge and/or Experience - I

• 5 years’ relevant experience in an Administration or Planning role within the Oil and Gas industry.

Knowledge and/or Experience - II

Technical and Business Skills - I

• Good command of written and spoken English.
• Computer literacy skills (SAP, Excel, Word, PowerPoint).
• Ability to prepare good standard reports.
• Requires strong analytical, Skills.
• Ability to work under pressure and in cross functional teams.

Technical and Business Skills - II

Technical Competencies