Employee Relations Specialist

Job Purpose

• Provide advisory support and manage all employee relations issues for employees and senior management, ensuring compliance with Company policies, employment laws and regulations.

Job Context & Major Challenge(s) - I

• QatarEnergy LNG workforce is a multi-national and multi-cultural environment; this requires constant establishing and developing of effective work relations.  Work is performed in a wide range of settings. Work can be irregular and unpredictable and can be stressful at times.
• Requires the ability to (1) analyse complex situations, interpret regulations, policies and procedures and synthesise relevant data from a variety of sources into a formal report with realistic recommendations for actions; (2) analyse information gathered for the purposes of developing recommendations and/or making decisions, which is integral to ensuring the QatarEnergy LNG covenants are maintained as well as and the credibility of the function; (3) work with all levels of the business including providing recommendations and at times difficult conversations with Department Manager’s and Chief Officers; (4) to react to critical matters in an efficient and timely manner across all QatarEnergy LNG sites; (5) work flexible to meet deadlines and or respond to situation that may take place outside the normal working hours.

Job Context & Major Challenge(s) - II

• Social perceptiveness and the awareness of others’ reactions and understanding why they react as they do. Comfortable in and sensitive to the dynamics pertaining to a multi-cultural environment.

Key Job Accountabilities - I

• Recommend the practical application of policies relating to working conditions, performance management, equal opportunities, disciplinary, grievance and absence management, and assist line managers and supervisors in their understanding.
• Advise supervisors on appropriate actions and strategies relating to ensuring employee discipline and on the proper methods of disciplining and discharging employees. Represent and act as HR focal point for Life Savings Rules violations within the Company. Conduct any other investigations as determined relevant by HR and Ethics and Conflict of Interest Committee, including breaches of Code of Business Ethics Policy and external fraudulent allegations. Support IT department in investigation of IT and Information Security related breaches.
• Coordinate with the Legal department on complex cases and represents HRM as delegated in Investigation committees when required.
• Investigate grievances, harassment, absence, and disciplinary cases; conduct effective interviews of concerned parties, extracts pertinent information, and produce the necessary investigation reports with recommendations. Ensure effective dispute resolution and the promotion of good working relationships.
• Implement the outcome of investigation reports, including the issue of warning letters and contract termination notices.

Key Job Accountabilities - II

• Liaise with the Medical team on employee cases with a medical dimension and follows up on sick leaves and employees’ medical cases, including recommendation for termination of contract on medical grounds.
• Liaise with employees and/or their families in event of mishaps, accidents, or fatalities to ensure availability of appropriate, timely support and follow up with Personnel Administration Operations team on necessary insurance-related payments to employees and their families. Represent HR as focal point in Crisis Response as required.
• Maintain comprehensive and confidential case records and liaise with subject matter experts on complex cases to coordinate effective close out of those cases. Prepare statistical reports, warnings and advisories as required by HR Management. Conduct effective interviews of concerned parties and prepare and share analysis of general trends for HR Management and Line Managers as appropriate.
• Develop, maintain, and deliver training and coaching sessions to Supervisors and above on effective employee management and employee relations principles including facilitation of Supervisor development training program.
• Create and maintain guidelines and work instructions for areas of the business that are involved with potential discipline of employees or employee investigations, including, Information Security, Al Khor Community, Safety etc.

Qualifications

• Bachelor’s degree in human resource management, business administration, law, or industrial relations.

Knowledge and/or Experience

• 8 years’ experience in in employee relations.
• Experience in case management, training, and employee engagement.
• Extensive experience of policy development and facilitation of training.